Overview/Key Facts
| Fact | Details |
|---|---|
| Brand | LuckyBoom |
| Theme | Playful cosmic theme with cheerful green star mascot aiming for an endless gaming universe |
| Launch status | New online casino set to launch soon |
| Game library | 6,500+ games from 60+ software providers including slots, full live casino and jackpot games |
| Welcome package | Up to 200% across the first three deposits plus 200 free spins |
| Wagering | 35x on bonus, 40x on free spins |
| Min deposit for welcome | €20 |
| Loyalty program | LuckyBoom Rewards with five tiers collecting Stardust |
| Primary payment | iDEAL |
| License | No clear licensing information published at launch |
Customer Support Channels
LuckyBoom offers 24/7 support via live chat (Dutch and more languages, usually instant response), email at support@luckyboom.com (Dutch and more languages) and a help centre/FAQ in Dutch covering bonuses, payments, technical issues, account and verification. Additional languages include English, German, French, Spanish, Finnish, Norwegian, Polish and Greek.
Security & License
All data transfer is secured with SSL/TLS encryption. Games use certified random number generators from 60+ audited software providers with demo mode available. Password protection and KYC verification protect player accounts. Personal data follows the privacy policy. No public licence information is available yet as the brand has not launched; players should verify licensing themselves. Age requirement is 18 with confirmation at registration and KYC.
Registration Steps
- Bonus selection: Choose a welcome bonus or continue without one (promo code optional)
- Location & currency: Select country and preferred currency
- Account details: Enter email address and secure password
- Confirmation: Accept terms and confirm age (18+)
Payment Methods
| Method | Min Deposit | Max Deposit | Deposit Time | Withdraw Time | Fee |
|---|---|---|---|---|---|
| iDEAL | €10 | €2,000 | Instant | Not available | None |
| Visa | €10 | €2,000 | Instant | TBD | None |
| MasterCard | €10 | €2,000 | Instant | TBD | None |
| Bank transfer | €10 | €5,000 | 1–3 business days | TBD | None |
| Skrill | €10 | €5,000 | Instant | TBD | None |
| Neteller | €10 | €5,000 | Instant | TBD | None |
| Paysafecard | €10 | €1,000 | Instant | Not available | None |
| Bitcoin (BTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Ethereum (ETH) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| USDT | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Litecoin (LTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
Ongoing Promotions
Ongoing promotions include the Weekend Reload (50% up to €200, 30x wagering, min €20, slots) and Daily Cashback (up to 10% cashback max €200, 1x wagering, all games).
KYC/Verification Steps
- Proof of identity (passport, ID card or driving licence)
- Proof of address (bank statement or utility bill no older than 3 months)
- Proof of payment (photo of payment card or e-wallet screenshot)
Login/Account Access
Login uses email and password. Forgot password flow sends a reset link via email. Account dashboard provides overview of cashier, active bonuses and play history. Cashier manages deposits and withdrawals. Bonus section allows viewing and activating offers. Automatic logout after inactivity. 24/7 support via live chat and email for login issues.
Loyalty/VIP Program
LuckyBoom Rewards is an automatic five-tier program (Nova, Comet, Meteor, Supernova, Galaxy) based on play activity. Stardust is earned through deposits (5%) and wagering (1%) and redeemed in the shop for bonuses, free spins and cashback. Tiers offer increasing daily cashback (5% to 15%), withdrawal limits and perks such as live chat support, personalised offers, personal account manager, exclusive promotions, faster payouts, VIP manager and exclusive events.
Mobile Experience
No separate app for Android or iOS. Fully optimised mobile browser for smartphones and tablets with full functionality. Desktop browser offers the complete website with all features, games and account management. The site is responsive and optimised for common devices.
Bonuses & Promotions
| Title | Amount | Min Deposit | Wagering | Games |
|---|---|---|---|---|
| Welcome Package | Up to 200% across the first 3 deposits + 200 Free Spins | €20 | 35x bonus, 40x free spins | Slots |
| Weekend Reload | 50% up to €200 | €20 | 30x | Slots |
| Daily Cashback | Up to 10% cashback, max. €200 | None | 1x | All games |
LuckyBoom launches soon with a generous welcome package, daily cashback and a star-themed rewards program where players collect Stardust and redeem it for bonuses and free spins.
Responsible Gambling
Tools include self-exclusion via email to support@luckyboom.com, deposit limits and links to support organisations. Minimum age is 18. Helpline: Loket Kansspel 0900 - 20 23 202. Additional resources: Loket Kansspel (loketkansspel.nl), Kansspelautoriteit (kansspelautoriteit.nl), Jellinek Preventie (jellinek.nl), GamCare (gamcare.org.uk) and Gambling Therapy (gamblingtherapy.org).
